Saturday, August 15, 2015


What I'm doing between questions: sorting the cart(s) of items to be cataloged into date order. 

9:00 [Librarian T volunteered to cover my first hour in the children's room]
  • [phone] "How do I set up IM?" Librarian T [can't log in]
  • "I don't know if you know but I told her that she has to call [other library in consortium: BPL] because she lives in [B] County..." [yes that's how she started the "question"] Librarian T again [Just because you live in [B] County does not mean you're in the BPL library district. Where does she pay taxes? "I don't know!" If she doesn't pay taxes to a specific district, she can pick her home library and pay the out-of-district fee, but then she can't use any other libraries' materials. "Well, I'm going to ask [Head of Circ] on Monday." So why did you ask (?) me in the first place?? This is going to be the longest day ever....]
10:00 in Children's Room
  • Naturally, the Read to the Dog lady is here with her dog and there's no publicity or anything about. I'm fed up: email to Children's Librarian and director
  • Librarian T comes in to chat, at length, about labels and meeting with other Tech Svc ppl, and stuff and things and OMG OMG
  • Finally a patron: "Can I be logged into the internet on two computers?" [no but I can look up your son's card number and you can both be on your own accounts...]
  • Tape
  • Stapler
  • I look over patron's "Cash Only" signs and approve [he went to school with my son since forever and is low-IQ but generally a sweetie and working hard at managing a hair salon]
  • New Debbie Macomber book [reserved for her]
  • Guest pass x2
  • More help for Cash Only dude re "do we have books back here?" etc, for his ??brother??
  • Help printing a Google map
  • Printer is over here now x 3or4
  • "I asked about [a local recreation book] awhile ago..." [I find the request; it's self-published so we're waiting to hear from them about purchase]
  • Guest pass ["I just moved here from California, and my ID and everything else burned"--dear God] -- he goes directly to YouTube, priorities being what they are to the young and multi-gauged
  • Pencil
  • Natural remedies for healthy living [not on the shelf, anywhere sensible; I marked it missing and reserved a copy from another library for her]
  • "Wifi" [uhm, yes? Not enough bars to please her and no thank you. Nice]
  • Extend time on guest pass [yup]
  • Problem on Ref #1 [I shut it down]
  • How to open an attachment in Gmail [stoopid Gmail...]
  • "Where's your wifi?" [she's actually looking for the rude wifi woman]
  • Ref #1 just blew up again--"I think it's snakebit" lol [patron moves over and I go kick #1 in the head]
  • Phone number for Yellow Cab in [Big City]
  • Guest pass [but they have a card for a nearby library; circ told them they couldn't use that card because it isn't in the I enter it for them, because circ is lazy]
  • Bones season 2--why isn't it here yet? [because it's not due till the 21st--I promise we'll call you!]
  • "Why can't I connect to the wifi?" [I think you need to learn how to use your very-off-brand's not working]
  • Ink nearly out on public printer [reset for 50 more pages and get new ink for later]
  • Consumer Reports April issue [guess why? Yes, I get to hear all about his car accident necessitating a review of what to get to replace the totaled one]
  • Forgotten PIN [reset]
  • And it's pouring rain....

Wednesday, June 17, 2015

Wednesday evening

What I'm doing between questions: the ever-popular Death Dates list: searching the March 2015 list, but I'm 9 months behind in actual cleanup....oh, and desultorily IMing with my husband periodically.

  • when I arrive at the desk Librarian Z is on the phone trying to explain our ridiculous "bus system" to someone who is calling from 1300 miles away for a friend who lives locally [so that sets the tone, perhaps, for the evening]
  • pencil sharpener? [all the 'office supply' stuff like that is on a table together now, in sight of the desk...except scissors]
  • Wednesday night group home visit [I warned circ that I really wasn't going to be able to wander around looking for one-hit wonders or random bands for people tonight....]
  • Pick up 6 reserves from the hold box at circ--all for the same patron, all true crime stuff from 5-10 years ago, none of which we own [I'm not allowed to ILL anymore because I do so few hours out here, a rather draconian decision taken because of T doing them wrong more than she does them right; she works out here more than I do, but it's "easier" to make a rule for part-timers than be "mean" to T...I love libraries and their passive-aggressive idiocy]
  • Annie (the new version) and Home on DVD--the former is checked out, the latter isn't due out for another 5 weeks [didn't want to reserve]
  • Same girls looking for Chicago Fire [all checked out, and now they do want to reserve everything]
  • Headphones to buy [yup, down to two more pair]
  • [the pen I'm using is from a Renaissance Hotel; this makes me laugh: obviously a left-behind-by-a-patronpen]
  • How to print
  • Librarian H is here--"just a figment of your imagination"--and says "there are only 3 cars in the staff lot--are there only 3 people working?" [we are, obviously, a little short-handed tonight...]
  • Note to ILL dept. about the six holds--since they are, in essence, all on vacation next week, should we not order anything for the duration?
  • And the YA summer reading checkin is here for the rest of the night, so the prizes and so forth have arrived 
  • "Did anyone turn in a library card?" [not here, but....] "then I need a new one" [ok, dude, relax...go back to circ and they'll hook you up]
  • Cute little noisy toddler with apologetic parents trying to do something quickly online
  • [YA Librarian T calls to say that she forgot to grab the extra reading logs]
  • I pull the apologetic parents over and let them know that there are internet stations in the kids' room if they want to take him in there next time [but he is super-adorbs, just wants to run around so I could care less if he's squawky out here]
  • "I got a new card; do I need a new password?" [nope, looks like they just changed the card # on your computer record, so the PIN stayed the same]
  • Same guy can't get logged in [we really REALLY need to get the extraneous crap off the login page because people WILL click on it instead of the "go" arrow]
  • Hairstyling books for a woman who wants to open her own salon...we have, essentially, nada [so I order some ILL options for her]
  • [phone] Address/location of former amusement park in metropolitan area [and I pronounce one of the streets wrong cuz I'm not from around here]; and are there black widow spiders in Belgium, England, or Poland [not native, no]
  • ...and I restock the request slips
  • ...and the paper in the printer
  • I greet one of our regulars, a tutor, and ask how she's doing: "TERRIFIC!" Well, ok then! :-) And she signs into a study room to make a phone call (which is weird since we're dead as a doornail and no one is in any of those rooms, but whatever)

  • [phone] Season 1 of Suits [says it's on the shelf but isn't where it belongs, so I place hold and hope the shelver/picklist person can figure out where it's hiding
  • Announcement re CALL FOR YOUR RIDE NOW, we're closing soon
  • Catching up on email, reading Now I Know, which is all about leprosy today, so now I'm researching leprosy, which totally counts as a reference question!
  • Son texts to say he's home from his hour-long commute to his summer job
  • First walk-through to pick up strays done--mostly so I could glare at one of our annoying regulars who spent 10 minutes talking on the phone [ok, he was fairly quiet, but it's SO dead in here that I could literally still hear him in the back of nonfiction]
  • Dude, we have another regular across the room talking to himself
  • "When do the computers shut down?" [y'all have 10.5]
  • Today's papers put away, final warning about computers shutting off at 8:50; time to clear the basement....
  • Of course, the only YA to need to pick up prizes arrives at 8:55 AND the children's librarian didn't shut down the meeting room after the program, so closing was a total cluster 

Saturday, December 06, 2014


What I'm doing between questions: ha ha, funny. Back-checking an order I started Thursday, and RSS feeds

9:00 [children's room]
  • Pay to print
  • Help with opinion paper support documentation, due Monday [Mom's PIIISSSSSED, but he's a good kid]
  • Stapler
  • Pencil

10:00 [children's room]
  • Where are the printed documents going? [adult area, why?]
  • Email to IT about weird printing--note stuck to computer for staff
  • Introduce self to volunteer whose name I never knew (probably won't remember either... Lilly, Lilly, Lilly...)
  • [forgotten, random stuff]

  • Help logging in to take real estate test online [takes 20 minutes]
  • Scratch paper 
  • Tax forms
  • Candlestick charting for dummies? [well that's 6+ years old, but there is a Candlestick charting demystified from 2012 I can try getting--yes please]
  • Why can my boss who lives in [next town] use this library? [well, the state let's you use your public library card anywhere in the state, can use his library too: "Why would I want to?" Awww....]
  • Consumer Reports on cameras
  • Help with scan-to-print station
  • Can we load stuff off a thumb drive? [yup]
  • Help printing
  • T out here asking when I'm going to lunch, etc., and 'warning' me about the logo "thing" that's going on this afternoon....yeah, nice timing Boss, an hour before we close on a Saturday
  • Dirty looks and scowls and sighs from Professor Shhhhhhhhh! because he needs SILENCE for chess-playing.  Asshat-combover 

  • Books on Buddhism for a co-member of my Friday night AFG
  • Help saving resume
  • Just noticed that Prof. Shhh is wearing a HGTV RoseParade Crew hoodie. Now I want to ask if it's for realz
  • [phone] How to get from the nearest interstate to the local post office ["can I get there by 1?" only if you drive like an asshole]
  • Where is the non-fiction? [right here, but what are you looking for?] The crash of 2016 [checked out on Monday, do you want to do a hold?] Nope
  • about on Kindle or audio? [it is available that way but no one local has it; ILL the CD?] No, thanks

  • The internet just kicked me off [well, yeah, dude you've been online ALL DAY--sigh--I give him a short-term pass while he blusters about taking a quiz and no warning and how he can't have been hear six hours....]
  • Board member comes to tell me that our ladder (the one that belongs in my household) is still behind his sister-in-law's house and he's worried it might get stolen (it's been there since spring and the project isn't done yet, so yeah)
  • Logo "thing"? [upstairs]
  • [phone] Four Wanda Brunstetter books, none of which is here, and we only own one of them anyway
  • I finish ILLing a DVD that T said wasn't in our part of the state to ILL--yes it is
  • Refill the printers, check to see who's hanging around in the study areas, listen to applause from upstairs re the logo "thing"
  • Kid (age 10-ish) asking for "guides" about knives [we, which fortunately is what he's looking for]
  • Announcement for kids to call their rides NOW
  • Pick up today's papers
  • Mumbly-stutterer asking about Google Earth...also paying to print
  • Same guy--he's been coming here for decades--also tells me about the article he printed that tells how to know if you're stick because you're sick or because of bioterrorism, cuz that's how he rolls
  • Final reminder that we're closing in 15 (GO HOME!)
  • Basement check
  • And it's 4:53 with two people left back here besides me, one online, one not....
  • ....DONE!!

Saturday, November 22, 2014


What I'm doing between questions: catching up on endless RSS feeds, and subject heading cleanup.

I had to return to this because of the first question I was asked today....

  • [phone] "Is 'duh' a real word?" Yes, it's in our 2003 Merriam-Webster. And we need an updated Dictionary here at Ref....
  • Guest pass for internet
  • "Can I have headphones?" We have earbuds (and normally headphones) to purchase for $1. "Oh. Nevermind"
  • Note to staff about Werewolf suddenly drifting towards scamming for money and lying about returning material -- and as I wrote that, she came over to ask about printing and somehow she's killed the taskbar/tab of the Firefox page, so ... yeah she's still coming in in spite of the 10 month break in updating this blog
  • "I don't have a 'user key' for this class I'm trying to register for" Click on "pay" and you don't need one. ;-)
  • Sam won't let kid login -- I go over and eventually it works (had to delete his password...twice!)
  • Also, same kid, Google docs won't print because of something Adobe related
  • User Key kid can't open class docs, also because of Adobe
  • [notes to tech people about all this]
  • Signing out of study room (a person who knows where the clock is AND how to read it!)
  • Wolf wants to know how to find and print the next king she wants a picture of...but has to go right now (eyeroll from me) 
  • Staff member here on her day off looking for books on Amelia Earhart  -- we chat
  • Dude shows me his hand-made lanyard for his flashdrive that has a Doctor Who ID badge on it (his name and phone # on the back)  -- BRILL!
  • Another person who knows where the clock is and how to use it (signing IN this time)
  • Help scanning to email
  • "Should I say 'yes' to downloading Adobe?" I go click on it to ensure plausible deniability for the patron
  • Help scanning to email-- awesome
  • Request for vols 1 & 2 of Attack on Titan No Regrets -- we'll buy since we have the main series
  • Scratch paper
  • Pictures of atoms (after a lengthy reference interview that started with "science"--fun kids though)

Wednesday, January 22, 2014


What I'm doing between questions: checkign the Death Dates list from last September to see what's in our . far . behind . . .

Two librarians are gone today, as well as two regular circ staff, and the director. This week has been rather mayhemish already, not even counting the staff drama.

  • Pay to print
  • I cannot stand looking at this crapola tape residue on the top of the desk another second!! Clorox wipes and various flat edges and elbow grease and it's finally gone--and now there is one 8" square of the desk that is cleaner than clean
  • Local weekly paper
  • Meanwhile, I'm being visually assaulted by a pudgy middle-aged buttcrack 10 feet from me. Dude could set the building on fire and I wouldn't look his direction
  • Question from tech person about whether DVDs have labels
  • Problem with logging on to the net with guest pass
  • I restart a few computers that are looking weird...and that doesn't really help
  • ...and discover someone else with a shirt/trouser gap....
  • Pay to print
  • Butt-Crack Dude's phone rings ("What Does the Fox Say?") and he leaves
  • Two people sign up for Study Room use and by the way, who is that in #3? No one signed in...I check and she's just leaving
  • Paper is back
  • There are a lot of homeless guys people here today, meeting and greeting
  • Study room shifting around
  • Pay to print
  • Another tech with a question about Scooby Doo DVDs = small kids' section or older kids' section?
  • Want ads fodler is back (oh, yeah, didn't even notice it was gone)
  • In my email:
    I just got off the phone with a representative from [vendor]. They make customized pencils and magnets and water bottles and the like for businesses and libraries. This is the second time I have had someone try to sell me mood pencils for $1,000 a box. I do not want to deal with them anymore. They come up on the caller ID as '[acronym].' If you see that and they ask for me, please tell them I am unavailable or not interested.
    I would add "dead" to the last, just to be sure they got the point ("the point" ha ha ha--I'm losing it)

  • "Something weird is on my computer screen" [wow, last person's Word docs are still there...I delete them]
  • The director's response to previous email:
    Better yet, refer them to me. I am long past holding back on telling pushy vendors to leave my staff and myself alone.
  • [phone] My Brother Sam Is Dead (our copy is out)
  • Purchase headphones
  • Non-local library patron needs to use internet; I add his card to our database
  • More time online
  • Library's address (for online map directions)
  • Chat with the usual regular guy--that I like--which he begins by saying "Good night for chili" and I ask if he's bringing me a bowl since I work till 9. I really do like this guy a lot
  • Mac (uh oh) PDF document saved on his laptop, won't print when USB is in our computers...ok, so technically, it will print but the parts he's filled in don't show up [some kind of 'translation' issue]; he ends up suggesting, theoretically, that he plug his Macbook into our printer and going direct. "Theoretically," it works, and he can fax now those "theoretical" pages off to the employer
  • Celiac disease and gluten-free stuff
  • Why do we have two different kinds of headphones back here to sell? Email sent...

  • [phone] Dr Brand that I used to bring my aunt to in the 1930s...yup, found him and the guy tells me a couple of fun stories about the Good Old Days
  • [phone] Everyone's favorite (or not) Werewolf, needs books about Wuertemmburg in the 18th century
  • Pay to print
  • Reserve for The Secret Rooms [and I put my name down for it too because it's about Belvoir Castle near where my sister's family grew up]
  • Signing out of study room
  • Pay to print
  • Children's librarian points out a book that has no photo in the catalog [can't get it to show, sorry]
  • Guest internet pass
  • Our local "nice" drunk is back, a little inebriated, but generally ok-ish

Friday, November 29, 2013


What I'm doing between questions: ILL requests and generally trying to keep myself mentally distracted.

  • Dude needs help getting his friend to [nearby state] and out of dude's basement because dude's wife is getting increasingly annoyed with friend living in their basement -- fifteen minutes of trying to come up with suggestions for him, and generally listening to the dude vent. Another patron pokes he head around a pillar 10 feet away and sighs heavily before sitting back down at his computer....
  • once dude leaves, I ask The Sigher if he needs help. His reply: "What, did that guy just come in to socialize?" I reply that he needed help and it was a complicated situation (which this guy CERTAINLY could hear), and it is my job to help people. "He's been talking for 10 minutes!" ??? Well, people do talk.... "This is why I come in here early!" [???  WTF JUST HAPPENED?? Bah humbug to you too, asswipe *]
  • Several reserve requests arrive from ILL person
  • Railroad magazines ("wailwoad"--it's definitely early!) [Model Railroad is perfect, yay]
  • Property tax bills for homes in sunbelt state [actually, first I looked up her card number, but eventually it just seemed easier to do the whole thing for her]-- she even pays me for printing without me having to remind her

  • ...waiting for The Sigher to get all bent out of shape about two women working together on a computer across the reference area; there is instruction going on, and not particularly silently....
  • Help with getting into Word [to type her annual Christmas letter, just like last year and, apparently, the year before that!]
  • Local weekly paper
  • Pay to print

3:00 in children's room
  • The day hasn't improved since I left the desk this morning, so I'm just trying to hang on at this point
  • "Why is my card blocked?" [no parent's name in Guardian field, and fines of more than $6]
  • Worried 8- or 9-year-old notices her mom has left the room, can't find her, didn't hear her say she'd be back in "15 minutes" concerned, even though her stuff is all here  -- aah, here she comes!
  • Bathroom key
  • Those are crafts to take home -- "Can I take two?" 
  • "How much was that fine?" asks the kid from earlier
  • Keys for cleaning dude
  • ...and back

4:00 in children's room
  • There is card-playing going on at one of the tables across from me: Go Fish, I think
  • ...they've moved on to War
  • Just realized I'm freezing!!
  • Bathroom key
  • "Where do I return books?" [at circulation, which you walked past] Oh, duh. "What about my daughter's first library card picture?" [still hanging on the wall--he finds it]  "OK, good, now I'll go back over and return these and head to Santa's hut to get it warm for him and the kids tonight."  [I love living in a small town!!]
* Mind you, this hits a little harder today anyway, since at my review on Wednesday I was told to keep the chatter in the workroom down, and also to "treat the staff the way you treat the patrons" i.e., keep my anger in check. So, yeah,'re lucky your a patron, or I guess I'd probably rip you to pieces. Cuz apparently I do that to staff.