1 - 2 ; 5 - 6 p.m.

What I'm doing between questions: 

1:00

• [phone] Help with MyMediaMall and an iPad [hate these questions!]
• Pay to print
• Day pass for internet
• "Where are the movies?" [you've passed them--I show him where they are]
• [phone] MMM person calls back...omg omg omg omg I'm in help-desk hell [I hate these calls!]
• "What's my password?" [newbie; you make it up....while I'm "helping" the MMM woman]
• Ethernet cable [still on the phone]
• Renew time [still on the phone]
• [what institution? no, you don't have to fill in anything but the required fields in Adobe--omg...really?]
• Finally she tells me she'll call back [thank you Jeebus!!]
• Copy of job ad in folder 
• Fax, and fine payment
• Newbie can't get online [cuz her card never got entered...oops]
• [phone] Same woman--so I send it to to our techie person

5:00

• New policy of giving bathroom keys only to kids or kids-with-parents means wall-eyed guy needs to go to the adult area to the bathroom (and perhaps will ask himself why bother going in the kids' room to use computers*) [come school season, we're supposed to start shooing adults out of all the kids' and YA areas to the adult areas to use computers--that's gonna be AWESOME fun!]
• Mom and I are chatting about her cutesy-boy (about age 3): "He prefers reading to teleVISion [she's English] and I want to keep it that way!" [absolutely!!]
• OK, so the guy who called the cops several months ago to 'help' me...just called them again to 'help' Librarian J because there was a guy in the adult area shouting into his phone and (maybe?) made a rude/vaguely threatening remark to the other guy, who reacted by calling the po-po and freaking the fuck out till they came...meanwhile, Loud & Obnoxious left the building [Librarian J is far from heroic, but even she was like, "WHY? WHY did you call the cops??"] [I think this patron needs a nickname...he is in EVERY DAY]

*Nope. Oh well; one can do nothing else but try...